FAQ

Q: Whether DENJOY can offer me extra business service or not?

2025-01-18
A: Yes, if you want to purchase other products from China or need special services, please feel free to leave us a message or send us email informing which products you need. The more details you g...

Q: How can I get CNF or CIF price?

2025-01-18
A: Normally our quotation is based on EX-Work (EXW) price. Please inform your destination seaport and estimated quantity, our representative will quote you the CNF or CIF price accordingly. If you ...

Q: Can I print or customize (OEM) the packing of the product?

2025-01-18
A: Yes, you can customize your logo print / paint on the package, or make a label which print your logo stick on box, inside contents is plain, and each content do not show original country. We may...

Q: How can I trust the quality of the products?

2025-01-18
A: System ISO13485: 2003 certified by TUV Rheinland Germany, with the registration certificate issued by State Food and Drug Administration of China and employs a strong quality-control team who in...

Q: What's the Minimum Order Quantity (MOQ)

2025-01-18
A: For MOQ of each item, please check the specification at products center on our website or contact our sales representative.

Q: What's the payment term?

2025-01-18
A: T/T in advance before delivery, western union and paypal.

Q: What is normal production time of orders?

2025-01-18
A: Normally for small order of less than 10 pcs, we have products in stock.The production of order more than 10pcs is depending on the quantity ordered. If you are sourcing a product, our represent...

Q: How can I get the details of DENJOY products?

2025-01-18
A: For DENJOY products catalog, CE certificate, ISO13485, usage manual etc, you can download from our website or contact our representative (you need password for the usage manual).You could also c...

How do I place an order with DENJOY?

2025-01-18
A: There are three options for you 1. Please send an email to denjoy@denjoy.cn (company email) and one copy to sales representative’s email and we will contact you via e-mail shortly 2. Ple...

Q: How do I get started with DENJOY for inquiry?

2025-01-18
A: There are four options for you 1. Please send an email via denjoy@denjoy.cn (company email) and a representative will contact you shortly. 2. Please contact us via company sales represen...
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